help

[germain]

eza el pc 3am bedal ya3mel restart !! ma 3am be2der fout 3le w fi 3ande projet daroure ademo ma fiye a3mol chi?? plzz help
10x

[7alewi]

Virus? do u have any anti virus on the system??

When did that happen?

[germain]

lyom !! w yesi have the avast anti virus !! bass ma 3emel reports la chi

[7alewi]

Start up in safe mode, and then system restore!

If you need help on how to do that provide me with details on what windows do u use? vista? xp? and what brand? dell, hp, etc...

[germain]

i have windows XP !! HP
10xx

[7alewi]

There are two methos! Use method one! Do not force it to start up using method two unless method one dont work.

METHOD ONE:

Using the F8 Method:

1. Restart your computer.
2. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.
4. Then press enter on your keyboard to boot into Safe Mode.
5. System restore!

METHOD TWO:

Using the System Configuration Tool Method:
Note: If you are having trouble entering Safe Mode via the F8 method, you should not use this method to force it to startup into safe mode.

Step 1: Close all programs so that you have nothing open and are at the desktop.

Step 2: Click on the Start button then click on Run.
Step 3: In the Run field type msconfig as shown in the image below.

Figure 4. Starting Msconfig

Step 4: Press the OK button and the System Configuration Utility will start up. You will then see a screen similar to Figure 5 below.

Figure 5. Starting the System Configuration Utility

Step 5: Click on the tab labeled "BOOT.INI" which is designated by the red box in Figure 5 above. You will then be presented with a screen similar to Figure 6 below.

Figure 6. BOOT.INI Tab

Step 6: Put a checkmark in the checkbox labeled "/SAFEBOOT" designated by the red box in Figure 6 above. Then press the OK button. After pressing the button you will be presented with a confirmation box as shown in Figure 7 below.

Figure 7. Confirm Reboot

Step 7: Press the Restart button and let the computer reboot. It will now boot up into Safe Mode.
Step 8: When the computer boots up do what diagnostic or troubleshooting tasks that you need to do.
Step 9. When are finished with your tasks, complete steps 1-7 again, but in Step 6 this time uncheck the checkbox labeled "/SAFEBOOT". Then click on the General tab and set it for Normal startup.
Step 10: Reboot the computer back into normal mode.

___________________________________________

After it starts up in safe mode, you restore windows to an earlier point where it was working successfully using system restore.

HOW TO SYSTEM RESTORE?

To use System Restore to restore Windows XP to a previous state, follow these steps:

1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.
   
   Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
6. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.
7. Click OK.

If you successfully restored your computer to a previous state, and the computer is performing as it should be, you are finished.

If you need any help let me know!!

Gd luck!

[germain]

ok 10xxxxx i'll try to the first method eza ma zabat i'll tell u 10x

[germain]

sry bass el pc 3m be7otele error 7ata wara el safe mode 'A problem has been detected and windows has been shut down to prevent damage to your computer' .REGISTRY_ERROR
technical information:***STOP: 0x00000051

[germain]

ps:houwe 3am bya3mel restart abel ma yfout 3al windows

[7alewi]

Originally Posted by germain

sry bass el pc 3m be7otele error 7ata wara el safe mode 'A problem has been detected and windows has been shut down to prevent damage to your computer' .REGISTRY_ERROR
technical information:***STOP: 0x00000051

This is a virus called: "Relevent Knowledge"

It affected my pc about 3 weeks ago, I formated my pc and then I got the same message.

What I done is: connected to the internet, installed SP1, 2 and 3. Installed all windows updates, restarted my pc. After that, I pressed Alt + Ctrl + Delete, there is something called "Relevent Knowledge" highlited it and ended task. Then went to C/Program Files/ Relevent Knowledge, and deleted the folder. Restarted my pc and it worked.

I suggest you do that. Since its shutting down and not letting you do anything, I suggest you do not open any programs and just update. See if that works.

If not than try fromatting. Again F8 or F11 im not sure which one is for HP, and there should be an option called: "Restore Factory Settings/Image". And the PC will be back as it was the day you opened it from the box!

You can also try the above in safe mode.

Thats all I can do for you, If I see the PC it would be easier and might solve it.

Good Luck!

PM Kingroudy he might have a better solution!